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General Information & Policies

Appointments

We are open Tuesday through Saturday 11AM to 7PM, and Sunday 11AM to 7PM. Earlier and Later appointments are available upon request.
To ensure the availability of your desired appointments, we recommend making your reservation well in advance. a credit card will be required at the time of booking.

Personal Preferences

We urge you to communicate your preferences and expectations so that your spa experience is maximized. special requests and custom programs are accommodated whenever possible. if you have a preference for the gender of your therapist, please state it when you book your appointment.

Medical Conditions

In the interests of your safety and comfort, we urge you to communicate any relevant medical information (including medications) that may affect the outcome of your treatments. first-time guests will be asked to complete a brief medical questionnaire, and our treatment staff may ask additional questions. we consider this and any other personal information to be highly confidential and treated with absolute discretion.

Cancellations

Kindly provide a 24-hour cancellation notice to avoid a full service charge.

Arrivals

We invite you to arrive at the spa 30-minutes in advance of your appointments to register, relax and take advantage of our numerous amenities. late arrivals will result in a shortened spa experience, as your treatment will conclude at the scheduled time.

Attire

All apa guests receive the complimentary use of robes and slippers, during their visit. while most spa treatments are best experienced fully undressed, your personal comfort is the priority, and disposables are available on request.

Gratuities

Gratuities are not included in the price of treatments and gratefully received to acknowledge good service. although completely discretionary, the typical range is 15-20% of the price of treatments.

Valuables

As we cannot be responsible for lost or stolen personal items, we recommend that you do not bring valuables to the spa.

Personal Time

The spa experience is designed to encourage you detach, unwind and enjoy. this is your personal time, so we hope you make the most of it.

Pricing

Calm Moments Spa reserves the right to modify, discontinue, or raise prices on certain treatments without prior notification to ensure that maximum standards of service and quality are met. if you have any questions, please ask your reservationist when you book your appointment.


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